There's a FAQ section. If your problem is not listed below, please go to Merchant's Personal Account and issue a technical ticket.
Do the following:
- Look up the payment transaction id in your Personal Account interface
- Add the e-mail you expect to get notifications to
- Contact our tech.support with these data
That means your project does not answer the check request in accordance with documentation, the answer should be:
<?xml version="1.0" encoding="UTF-8"?> <result> <code>YES</code> </result>
Status "processing" indicates that the payment has not been processed yet or delayed for technical reasons.
Status "attention" indicated the technical error has taken place while processing the payment. Please contact our tech.support with the following data: your project id, payment id and payment date.
That's why it is a test mode.